Have heavily used these for my Cavalier over the last 2.5 years when I've needed to travel with work, probably once a month on average. Its got to the point the dog is so excited when we approach that he scrambles to get out of the car to see them - he loves it with them. I've found Louise, Angie & Bob, and everyone involved to always be really helpful, really friendly and really flexible/accommodating. I've really appreciate their great service, and have absolute confidence in them looking after Louis. Would not hesitate to recommend Doggie Holiday Homes to anyone, they're fantastic!